Frequently asked questions
Is there an option to have my own room?
Yes, there are two types of registrations available for accommodations: single occupancy and double occupancy. If you prefer privacy and having your own space, you can choose the single occupancy option. Alternatively, if you are traveling with a companion and wish to share a room, you can select the double occupancy option.
Is there any group tickets available?
No, we currently offer only single and double occupancy options for accommodations. Each participant is required to choose between a single occupancy room for individual travelers or a double occupancy room for those planning to share a room with a companion. We do not have specific group tickets at this time.
Does the package include flights ?
No, the package does not include flights. Participants are responsible for booking their own flights to and from Jordan. This allows travelers the flexibility to choose their preferred airlines, travel dates, and departure locations. If you need assistance or recommendations for flight arrangements, feel free to contact our customer support team for guidance.
Does the package include meals?
Yes, the package includes three meals a day. Participants will be provided with breakfast, lunch, and dinner as part of the trip. Our goal is to ensure that you have a comfortable and enjoyable experience, and we've included meals to make your stay in Jordan convenient and memorable. If you have any specific dietary preferences or restrictions, please let us know in advance so that we can accommodate your needs.
How will I sort my visa?
Upon registration for the Jordan Experience trip, we will assist you in obtaining your visa. Our team will handle the necessary paperwork and processes to ensure a smooth and convenient visa application experience. Rest assured that we'll guide you through the required steps, making the visa application process hassle-free. If you have any specific questions or concerns about the visa application, feel free to reach out to our dedicated support team for assistance. Please note that their visa will be picked up on arrival.
Can I change my accommodation choices after I have registered?
Yes, if you need to make changes to your accommodation choices, please email us at info@thejordanexp.com. We understand that plans may evolve, and we are here to assist you. Our team will work with you to accommodate your preferences to the best of our ability. Please contact us as soon as possible to ensure we can address your request promptly.
Will I picked up at the airport upon arrival?
Yes, there will be assistance upon your arrival in Jordan. Closer to the trip, you will have the option to book a pickup slot. Our team will ensure that there is someone to greet you at the airport and provide transportation to your accommodation. This service aims to make your arrival in Jordan as seamless and stress-free as possible. Further details and instructions for booking your pickup slot will be provided as your travel dates approach.
Are children allowed?
Yes, children are allowed. Children under 3 years old can join for free. . Participants who are over 3 years old and above will need to register. This policy is in place to ensure the safety and suitability of the trip for all participants. If you have specific questions or concerns regarding age restrictions, please feel free to reach out to our customer support team for further clarification.